Support · サポート
Common questions — contact us below if yours isn't answered.
よくある質問。見つからない場合は下記までご連絡ください。
The keyboard doesn't appear キーボードが表示されない
Add it first: Settings → General → Keyboard → Keyboards → Add New Keyboard… → KlaroKey. Then in any app, tap (or hold) the 🌐 key and choose KlaroKey.
設定 → 一般 → キーボード → キーボード → 新しいキーボードを追加 → KlaroKey。その後、任意のアプリで🌐キーからKlaroKeyを選択します。
Why does it ask for “Allow Full Access”? フルアクセスはなぜ必要?
iOS requires it for any keyboard that makes network requests. KlaroKey uses the network for exactly one thing: the AI buttons (Fix / Translate / Tone), and only when you tap them. Typing and spelling suggestions are fully offline and work without Full Access. Nothing you type is ever logged or sent while typing — see the privacy policy.
ネットワークを使うキーボードにはiOSが要求する権限です。KlaroKeyはAIボタンをタップした時だけ通信します。入力とスペル補正はフルアクセス無しで完全に動作します。
The AI buttons aren't working AIボタンが動かない
Check in order:
1 — Is Allow Full Access on for KlaroKey in Settings?
2 — In the KlaroKey app → Settings → AI endpoint: is a mode configured? (Your own Anthropic API key in direct mode, or a server URL.) Tap Test connection there — it tells you exactly what is wrong.
3 — Is there a sentence before the cursor, or text selected?
4 — Direct mode has a safety cap of 200 requests/day — if you hit it, it resets tomorrow.
フルアクセス、AIバックエンド設定(自分のAnthropic APIキー、またはサーバーURL)、カーソル前の文章、1日200回の上限を順に確認してください。
What is “My Anthropic key (direct)” mode? 「自分のAnthropicキー」モードとは?
You can power the AI buttons with your own key from console.anthropic.com. The key is stored in your device's Keychain, is sent only to the endpoint shown in Settings (Anthropic by default) to authenticate your own requests, and you pay Anthropic directly for usage. KlaroKey operates no server in this mode and never sees your text or your key. Advanced: you can point the Endpoint field at an Anthropic-compatible gateway you trust — https is required (http only for localhost).
ご自身のAnthropicキーでAI機能を使うモードです。キーは端末のキーチェーンに保存され、Anthropicへの認証のみに使われます。このモードではKlaroKeyのサーバーは一切関与しません。
Did it change my text without asking? 勝手に文章が置き換わる?
Never. Every AI result appears in the preview bar above the keys first. Your document changes only when you tap ✓ Apply, and the Undo button reverses the last replacement. If the text under the cursor changed while a preview was open, KlaroKey refuses to apply it rather than guessing.
ありません。結果はまずプレビューに表示され、✓ Applyをタップした時だけ反映されます。Undoでいつでも元に戻せます。
How do protected terms work? 保護ワードとは?
Add names or terms (products, people, project codenames) in the KlaroKey app → Settings → Protected terms. Every fix, translation, and rewrite keeps them exactly as you wrote them. If a term couldn't be preserved, the preview shows a warning icon.
アプリの設定で名前や固有名詞を登録すると、修正・翻訳・トーン変更でも必ずそのまま保持されます。
Subscriptions & restore サブスクリプションと復元
KlaroKey Pro is an auto-renewing subscription managed by Apple. Manage or cancel it in Settings → your Apple ID → Subscriptions. To restore on a new device, open the KlaroKey app → Pro tab → Restore Purchases. We never see your payment details.
KlaroKey ProはAppleが管理する自動更新サブスクリプションです。設定のApple IDから管理・解約でき、新しい端末ではProタブの「購入を復元」で復元できます。
Contact · 連絡先
Email amarsanaa@outlook.com or open an issue on GitHub. Please include your iOS version and what you tapped right before the problem.